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Cyclone Alfred Disaster Recovery Support

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12 March 2025

It is estimated that as many as 76 of members are in the local government areas impacted by Cyclone Alfred. As we continue to be in touch with our members and understand the impact the cyclone has had on their business and personally – we have collated a list of links to find support and will update it with more information as it becomes available.

For individuals / employees

Support from the Australian, Queensland and New South Wales Governments has been activated for residents in 7 south-east Queensland and 18 New South Wales council areas in response to Tropical Cyclone Alfred.

In the wake of the storm, eligible residents in the local government areas of Gold Coast, Logan, Moreton Bay and Redland, and targeted localities on the Fraser Coast can apply for a range of grants to support recovery from Alfred’s impacts.

Information on the Queensland Personal Hardship Assistance Grants can be found here.

Information on the New South Wales Personal Hardship Assistance Grants can be found here.

Information on the Australian Government’s Disaster Recovery Allowance can be found here.

For Businesses

The New South Wales Small Business Commissioner has also released guides for actions to take over the next few days, weeks and months if your business has been impacted by Ex-Tropical Cyclone Alfred including understanding the insurance claims process to assist getting your claim processed smoothly. 

Understand your rights and responsibilities under a retail or commercial lease agreement, or contact the NSW Small Business Commissioner’s Customer Service Team on 1300 795 534. 

Business Queensland has released a list of services available to support small businesses following a natural disaster including providing free financial counselling, mental health and wellbeing support and advice for employers.


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